JOB DESCRIPTION – DIRECTOR OF CLINICAL SERVICES 

Supervised by: Executive Director        Supervises: Program Directors                     Hours: 40 per week

Basic Purpose: Responsible for the overall quality of dual diagnosis capable services through oversight of clinical policy development, programming, quality improvement, and staff competencies.

Basic Purpose: Responsible for the overall quality of dual diagnosis capable services through oversight of clinical policy development, programming, quality improvement, and staff competencies.

Clinical

  • Ensures that the most effective treatment approaches are utilized; developing new models of treatment.
  • Monitors regulatory and clinical standards; productivity and quality assurance efforts, meet contractual reporting requirements and performance standards.
  • Updates, maintains and complies with Wellspring’s policies and procedures as it relates to all clinical program operations.
  • Oversees clinical supervision of Program Directors and Outpatient Therapists, training and ongoing education.
  • Available for crisis consultation as needed. Capable of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
  • Facilitates critical incident reviews and staff debriefings.

Leadership

  • Serves as a member of the Senior Management Team and works collaboratively to ensure all agency operations are integrated and functioning well.
  • Provides leadership for initiatives to improve/maintain a positive work climate that is trauma-informed.
  • Provides overall programmatic and clinical oversight to assure consistency and continuity in the provision of services.
  • Supervises, trains, coaches and mentors Program Directors to achieve established goals.
  • Ensures compliance with agency training requirements, for self and staff.
  • Oversees certification site visit preparation, and program audit visits and reports.
  • Assists with program development as well as ensures compliance with policies and procedures directly related to risk and funding mandates.
  • Monitors and helps develop programmatic fiscal budgets.
  • Liaison with appropriate mental health departments, community agencies and private practitioners.
  • Other administrative duties as assigned.

Qualifications:

  • Master’s degree in Social Work, or Professional Counseling.
  • At least five years of supervisory experience working in a mental health, substance use disorder, or dual diagnosis program and skilled in training, coaching and mentoring multidisciplinary staff.
  • Minimum of ten years of experience in mental health treatment, substance abuse treatment or related social services experience.
  • Must be able to maintain flexible work schedule in accordance with client and program needs.
  • Excellent communication skills – interpersonal, verbal, presentation and written (also with ability to meet required standards of documentation).
  • Proficiency with Microsoft Office, including Word, Excel and Powerpoint
  • Proficiency with Electronic Health Records

Required Licenses and Certifications:

LCSW or LCPC; CCS within 3 months of hire

CADC or LADC a plus!